Privacy Notice

This Privacy Notice is intended to inform you about how we collect, use, store, share, and protect your personal information, as well as the rights you may exercise in relation to it.

1. Personal Data Collected

The personal data we collect from you may include, among others:

  • Full name

  • Email address

  • Telephone number

In addition, in some cases we may collect sensitive data such as special health or mobility requirements, always with your explicit consent.

2. Purposes of processing

Your personal data will be used for the following primary purposes:

  • Provide you with information about our vacation products and services

  • Manage your registration or membership in the club

  • Follow up on information requests
  • Provide you with personalized attention

  • Comply with legal and contractual obligations

And secondary purposes:

  • Send promotions, offers, and news

  • Perform Satisfaction surveys

  • Statistical and service improvement purposes

If you do not wish your data to be used for secondary purposes, you can notify us at any time by emailing: info@nyxvacationclub.com.

3. Data Transfer

Your personal data may be transferred to third parties only in the following cases:

  • Affiliated or subsidiary companies of the NYX group, always for the purposes mentioned above.

  • Providers of services related to reservations, payments, and accommodation.

  • Competent authorities, in the event of a legal requirement.

These transfers will be carried out in accordance with the law and with the necessary measures to protect your information.

4. ARCO Rights

You have the right to:

  • Access your personal data

  • Correct it if it is inaccurate or incomplete

  • Delete it when you consider that it is not required for any of the stated purposes

  • Oppose the processing of your data for specific purposes

To exercise these rights, you can send a request to the following email: info@nyxvacationclub.com, indicating your name, your relationship with NYX Vacation Club, and the right you wish to exercise. You will receive a response within 20 business days.

5. Security Measures

NYX Vacation Club has implemented the necessary administrative, technical, and physical measures to protect your personal information from damage, loss, alteration, destruction, or unauthorized use, access, or processing.

6. Changes to the Privacy Notice

We reserve the right to modify or update this Privacy Notice at any time. Modifications will be available on this website, so we recommend that you review it periodically.